Can I trim my Vibrathotics? 

Yes. Vibrathotics were designed to fit comfortably in your shoe. If the Vibrathotics are too big for your shoe, minimal trimming may be required.
All of the foam area is safe to trim. Do not trim the hard plastic. 

How long does it take to charge? 

2 hours.

How long does the battery/charge last? 

Depending on the setting, a single charge could last between 10-24 hours. 

Do I need to unplug my Vibrathotics after it has charged? 

Vibrathotics include a battery protection circuit, so they are safe to leave plugged in after they are charged.

Are Vibrathotics water resistant or waterproof? 

No. Vibrathotics are NOT designed to be water resistant or waterproof. Do not wear Vibrathotics in shoes that will be submersed in any body of water.
Do not wash Vibrathotics insoles
The remote is not water resistant or waterproof and should avoid getting wet.

How long does shipping take? 

Ships weekdays. Orders placed after 12PM ET will ship the next business day. 

When can I expect my package? 

Orders take 3 to 5 business days to deliver. 

Where do you ship? 

We currently ship everywhere in the US, Canada, and the UK 

Can I return something if I don’t like it? 

Yes. You must return your product within 30 days of the product being shipped. Any returned product(s) must be returned in all of their original packaging, and in like-new condition.

DO THE INSOLES MAKE NOISE WHEN operating? 

Yes, vibration is sound. You may notice more on hard surfaces such as wood floors, etc. 

Can this help with cold feet? 

Yes, Vibrathotics can help individuals with cold feet by increasing blood circulation. 

Can this help with Painful Tingling? 

Yes, vibration helps with blood circulation as well as stimulation of the nerves which will help with painful tingling 

Can I use this with my Pacemaker? 

This operates at a low frequency (315mhz) remote control, similar to a garage door opener.   

Can I wear my Vibrathotics insole with my shoes? 

Yes, Vibrathotics insoles are thicker than standard insoles. Best results found with athletic shoes.